Your Source for Camera Repair Services
Warranty and Non-Warranty Services
Today, even basic camera equipment is complex and has to be in optimal working order to function at it's best. When your gear falls below this standard then it is time to take advantage of our repair department. Whether there is a malfunction that needs repair or you just want to have a piece cleaned and adjusted, we are here to assist you.
Our services range from simple cleaning, to make sure you are ready for those vacation or holiday shots, to repairing cameras, lighting, and darkroom equipment. Be sure to read our repair policies and check out this section of our site for more details. If you have any questions or want further information, feel free to call, email, or stop in and talk to us. Dodd Camera offers a wide range of services in our repair department. These include, but are not limited to, the cleaning and repair of the following types of equipment:
- Cameras (both analog and digital)
- Lenses
- Binoculars
- Telescopes
- Projectors
We are not limited to the list above. If you don't see your item listed, call or email our repair department.
Pricing
Minimum service charge is $49.95
We collect this at time of drop-off. You may pre-approve a repair up to a specific dollar amount. You will receive a written quote only if the repair cost is greater than the amount that you have approved.
For items purchased from us within the past 90 days the minimum charge will be waived.
For items purchased from us more than 90 days ago, but still under warranty, the minimum service charge will be discounted 50% to $20.
What to Expect
Most repairs are completed in four to six weeks, although some take longer. Parts availability is what typically delays the process.
- You will be notified as to the cost of your repair before any work is performed.
- It can take up to four weeks to receive the written price quote.
- The sooner you approve the quote, the faster your camera will be returned.
You can contact us via email at [email protected], or via phone at (216) 361-6809.
Camera & Equipment Repair Services
When your gear isn’t working, it’s more than just a technical problem — it’s missed shots, stalled projects, and memories left uncaptured. At Dodd Camera, we make the repair process simple, convenient, and trustworthy so you can get back to creating.
Drop Off Your Gear
Bring your equipment to any of our five locations — Cleveland, Solon, Cincinnati, Dayton, or Chicago. We’ll carefully package and ship it to our repair facility for a full evaluation.
What We Repair
We work on a wide range of photographic and video gear, including:
- Analog and digital cameras
- Professional lenses
- Lighting equipment
- Name-brand tripods
- Cinema cameras
- Audio and video equipment
- LCD and slide projectors
- Binoculars and spotting scopes
- If it’s part of your creative kit, there’s a good chance we can repair it.
Evaluation & Estimates
A non-refundable $49.95 service fee covers shipment and evaluation. Oversized or especially fragile items may have a higher fee, which we’ll let you know in advance. You’ll receive a detailed repair estimate within 1–2 weeks.
Repair Timeline
Once you approve the estimate, most repairs are completed in 3–6 weeks, though timelines can vary based on parts availability and workload.
Warranty & Fee Waivers
We help you save when your gear is still under warranty:
- Manufacturer’s Warranty: Purchased from Dodd within the last 90 days — handling fee waived.
- Purchased from Dodd over 90 days ago — reduced $20 handling fee.
- Mack Diamond Warranty: Handling fee waived.
- All completed repairs come with our 60-day repair warranty from the date you receive your gear back in-store.
From your everyday workhorse camera to that vintage lens you can’t part with, we’ll treat your gear with the same care and precision we’d give our own — and get it back in your hands, ready for your next shot.
